By Monica J. Smith

Many patients don’t have a problem with their doctor using a computer during office visits, but some report being irritated by the way physicians use the technology at the point of care.

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At the 2019 GI Roundtable, Seattle-based psychologist Daniel O’Connell, PhD, described how to establish the computer as a supportive tool instead of a barrier to care.

“When we surveyed patients, the ones who were impressed with the use of the computer said they thought it